How Fosbury & Sons Creates a Workplace Experience Worth Coming Back To
2
min read
At Fosbury & Sons, the workplace experience is about more than having a desk. When we visited the Amsterdam members' club, we spoke with Liz Zwagerman about listening to members, their growing interest in healthier choices, and how a new addition to the drinks offering quickly caught on.
At a glance
Company
Fosbury & Sons is a premium coworking space and exclusive members' club in central Amsterdam, home to over 65 offices ranging from established brands to startups and creatives.
Why REFILL+ Series 2?
Members were increasingly looking for healthier food and drink options, and the team wanted to offer more variety without compromising on the club's premium experience.
The Result
Within the first week, REFILL+ Series 2 had proved popular enough that the flavors already needed replenishing.
Listening to what members want
At Fosbury & Sons, a lot of thought goes into what makes people enjoy spending their working day there. It's not just about the offices themselves, but everything around them.
When we spoke with Liz Zwagerman, Sales and Office Manager at Fosbury & Sons, she explained how the club's café and restaurant had given the team a good understanding of what members were looking for.
One thing was becoming increasingly clear: people wanted healthier food and drink options.
For Liz and the team, introducing REFILL+ Series 2 was a way to respond to that demand. With flavored water without added sugar and different combinations to choose from, it offered something that matched the direction the club was already moving in.
“Aquablu and Fosbury match because they're both premium, and we're kind of like always hunting to be a healthy space for people,” Liz told us.
A hit from the first week
What happened after REFILL+ Series 2 arrived took the team by surprise.
“We just gave it a go and then all of a sudden it was booming. I think after one week already we had to refill the flavors,” Liz recalled.
The response wasn't just about having another option at the café. Members were coming up to the team to share what they thought.
“People were coming at us like, ‘Oh my god, this is so good. It's not regular. It's not ordinary. It has something special.’”
And it wasn't only the members who had taken to it.
Liz admitted that she'd never been much of a plain water drinker herself. But since REFILL+ Series 2 arrived, she told us she's been drinking around two liters of water a day.
“You don't have to go for the same boring water every day. I'm sick of coffee,” she laughed.
More than just a place to work
Walking through the story with Liz, one thing became clear: Fosbury & Sons pays attention to the things people actually enjoy.
The café, the community, the hospitality. They're all part of what makes the club more than just a collection of offices.
And REFILL+ Series 2 has found its place among them. What began with members asking for healthier options has become something people actively enjoy, whether they're grabbing a drink between meetings or trying a new flavor during their working day.
For Fosbury & Sons, it's another small part of creating a workplace people want to return to.
Watch our full conversation with Liz Zwagerman on YouTube
