Aquablu Referral Program
Terms & Conditions

Last updated: October 2026

These Terms & Conditions (“Terms”) govern participation in the Aquablu Referral Program (“Program”). By submitting a referral, or by accepting a referral offer, you agree to these Terms. Please read them carefully before referring others to Aquablu or accepting a referral offer.

1. PROGRAM OVERVIEW

1.1 The Aquablu Referral Program rewards eligible participants (“Referrers”) for introducing new customers (“Referred Companies”) to Aquablu B.V. (“Aquablu”, “we”, “our”, “us”).

1.2 For each Completed Sale (section 3) resulting from a valid referral, the Referrer receives a gift voucher as set out in section 4.1.

1.3 Referred Companies receive a welcome offer of 1 to 6 free months on one system, as set out in section 4.2.

1.4 Referrers and Referred Companies are together referred to as “Participants”.

1.5 The Program starts on the date these Terms are first published on Aquablu’s website (“Launch Date”).

2. ELIGIBILITY

2.1 Referrers

2.1.1 The Program is open to individuals aged 18 years or older, residing within the European Union or the United Kingdom.

2.1.2 To participate, submit a referral through the referral form on Aquablu’s website, naming both yourself and the company you refer, and accept these Terms in that form.

2.1.3 You may not refer a company you own or control, a subsidiary of such a company, or a company owned by a member of your household.

2.1.4 If you work for the company you refer, you may only choose a personal voucher (section 4.1.5(a)) if (a) you are not involved in, and do not influence, its decision to purchase from Aquablu, and (b) your employer’s policies allow you to accept it. By choosing a personal voucher you confirm both. If you cannot confirm both, or are unsure, choose option (b) or (c) of section 4.1.5. Aquablu may ask the Referred Company to confirm this, and may refuse a personal voucher if it cannot be confirmed.

2.1.5 Current Aquablu employees may participate, subject to Aquablu’s internal ethical and conflict-of-interest policies. Employees may not refer their own accounts, clients under their direct management, or companies where a conflict of interest exists.

2.1.6 Aquablu employees in sales, business development, partner management or account management roles are not eligible.

2.1.7 Aquablu may verify a Referrer’s identity, employment status and eligibility at any time.

2.2 Referred Companies

2.2.1 A Referred Company must have 25 or more employees at the time of the referral.

2.2.2 A Referred Company must be a legally registered business operating within the European Union or the United Kingdom.

2.2.3 A Referred Company must be new to Aquablu: not an existing customer, prospect, or partner already in our sales pipeline. Aquablu’s records decide whether a company is new. Aquablu will inform the Referrer within 14 days of receiving the referral if it does not qualify.

2.2.4 Aquablu may verify a Referred Company’s headcount and registration, for example through the national company registry, and may ask for supporting information.

3. QUALIFYING REFERRALS

3.1 A “Qualifying Referral” must meet all of the following conditions:

1. The referred company meets the conditions in section 2.2, including having 25 or more employees.

2. The referral is submitted through the referral form on Aquablu’s website, naming both the Referrer and the referred company.

3. The referred company signs an agreement for one or more Aquablu systems (purchase, lease or pay-per-drink) and pays the first invoice in full.

4. The referred company signs its agreement within 180 days of Aquablu receiving the referral.

5. At least one dispenser installation is completed at the referred company’s site.

3.2 Once these steps are complete, the referral is a “Completed Sale” and is eligible for the Referrer reward in section 4.1 and the Referred Company offer in section 4.2.

4. REWARD STRUCTURE

4.1 Referrer reward

4.1.1 The Referrer receives a €400 gift voucher per Completed Sale.

4.1.2 There is no cap on the number of referrals or total rewards earned.

4.1.3 Hydration Van: a Referrer also receives a €50 gift voucher once a company they referred has completed a Hydration Van visit. The referral must have been submitted through the referral form before the visit, and the company must meet the conditions in section 2.2. This reward is given once per Referred Company and does not depend on a signed agreement.

4.1.4 A voucher already issued is not reclaimed if the Referred Company later cancels its agreement, except in case of fraud or a breach of section 2.1.

4.1.5 Reward options. Before a reward under this section 4.1 is issued, Aquablu offers the Referrer the option to receive it as:

(a) a personal gift voucher, as described in section 5;

(b) a credit of the same value on the invoices of the Referred Company, or of the Referrer’s employer if that employer is an Aquablu customer; or

(c) a donation of the same value to a charity from the list on Aquablu’s website.

4.1.6 The Referrer may change this choice until the reward is issued. Aquablu informs the receiving company or charity of a credit or donation and its origin. A credit under option (b) may be combined with the free months in section 4.2. Options (b) and (c) have no cash value for the Referrer.

4.2 Referred Company offer

4.2.1 A Referred Company receives free months for one system in its first agreement with Aquablu. The number of free months depends on the number of systems in that agreement:

• 1 to 4 systems: 1 free month

• 5 to 9 systems: 3 free months

• 10 or more systems: up to 6 free months, as set in Aquablu’s proposal

4.2.2 The number of free months is confirmed in writing in Aquablu’s proposal before the agreement is signed.

4.2.3 The free months apply once the agreement is signed, the first invoice is paid and at least one system is installed.

4.2.4 Free months apply to one system only, also when the first agreement covers more systems. A free month covers the recurring monthly fee for that one system: the lease or subscription fee, or for pay-per-drink agreements the fee for that system’s share of the contracted monthly volume. For outright purchases, a free month covers the recurring service and consumables fee for that system. A free month does not cover the other systems in the agreement, hardware purchase prices, installation, or drinks and consumables above the contracted volume.

4.2.5 Free months are credited against invoices. They have no cash value, cannot be exchanged or transferred, and cannot be combined with other promotions or discounts unless Aquablu agrees in writing.

4.2.6 The free months and the conditions in section 6.3 on lapse and repayment are binding on the Referred Company once they are included in Aquablu’s proposal or agreement. Free months fall within the agreement’s minimum term and do not extend it.

5. PAYMENT & TIMING

5.1 Rewards are issued within 14 days of the Completed Sale.

5.2 Personal rewards (section 4.1.5(a)) are issued as gift vouchers, sent by email to the address the Referrer provided in the referral form. Vouchers have no cash value and cannot be exchanged for cash.

5.3 Rewards are issued gross of taxes. Referrers are responsible for reporting and paying any applicable taxes in their jurisdiction. For Referrers in the Netherlands, this means declaring a personal gift voucher in their own income tax return (inkomstenbelasting). This does not apply to Aquablu employees, whose rewards are processed through payroll and are subject to applicable wage tax.

5.4 Vouchers are issued in euros (€), or in the local equivalent for UK-based Referrers, converted at the prevailing exchange rate on the date of issue.

5.5 The Referred Company offer is not paid out. Free months are applied as a credit on the Referred Company’s invoices.

6. DISQUALIFICATIONS

6.1 No reward will be issued if:

• the referred customer cancels or fails to pay the first invoice in full;

• the referred company has fewer than 25 employees or does not otherwise meet the conditions in section 2.2;

• the referral was made before the Launch Date or outside the referral form;

• the same company was already referred by another Referrer (only the first valid referral received by Aquablu qualifies);

• the Referrer does not meet section 2.1, including where a confirmation under section 2.1.4 is incorrect; or

• fraud, self-referral or misuse of promotional materials is detected.

6.2 Aquablu may withhold or cancel rewards if fraudulent, abusive or suspicious activity is suspected.

6.3 For Referred Companies: if the agreement is cancelled, terminated early or not paid, any free months not yet applied lapse. If the agreement ends within the first 12 months, Aquablu may invoice the value of free months already applied, as set out in the agreement.

7. PROGRAM AVAILABILITY

7.1 The Program is valid only within the European Union and the United Kingdom.

7.2 Referred Companies must be legally registered and operate within these regions to qualify.

7.3 Aquablu may expand or limit the Program’s geographic availability in accordance with section 8.

8. MODIFICATIONS & TERMINATION

8.1 Aquablu may modify, suspend or terminate the Program, including the reward amounts, the Referred Company offer, the eligibility rules and the reward process.

8.2 We will announce changes on our website at least 14 days before they take effect. Changes do not affect referrals received before the effective date.

8.3 Aquablu may act with immediate effect where required by law or in case of fraud or abuse.

8.4 If the Program ends, valid referrals received before the end date will still be honored, and free months confirmed in a signed proposal will still be applied.

8.5 Aquablu may disqualify Participants who violate these Terms or act in bad faith.

9. LIABILITY & INDEMNITY

9.1 Aquablu’s total liability to a Referrer in connection with the Program is limited to the value of the rewards owed to that Referrer. This limit does not apply in case of intent or gross negligence by Aquablu, or where liability cannot be limited by law.

9.2 Participants are liable for damage caused by fraud, misuse of referral materials or incorrect confirmations under section 2.1. They will indemnify Aquablu against third-party claims resulting from this.

9.3 For Referred Companies, liability is governed by their agreement with Aquablu.

10. PRIVACY

10.1 Aquablu processes personal data in accordance with the EU General Data Protection Regulation (GDPR), the UK GDPR and other applicable privacy laws.

10.2 Information collected through the Program (such as name, email address, phone number and company details) is used only to manage referrals, prepare a proposal, apply the offer and issue rewards. Aquablu processes this data on the basis of its legitimate interest in running the Program.

10.3 A Referrer who submits the contact details of someone at the Referred Company confirms that they may share these details with Aquablu for this purpose. Aquablu will inform that person about the processing at first contact, and they can object at any time.

10.4 Aquablu keeps Program data for no longer than 24 months after the referral, unless a longer period is needed for an agreement, the reward or legal obligations.

10.5 The Referrer may be informed of the status of a referral, but not of the content of any proposal or agreement.

10.6 See our Privacy Policy for more details.

11. GOVERNING LAW

11.1 These Terms are governed by Dutch law. If you are a consumer, this does not take away the protection you have under the mandatory law of your country of residence.

11.2 Disputes with consumers are submitted to the competent court under applicable law. Disputes with businesses are submitted exclusively to the courts in Amsterdam, The Netherlands.

11.3 If these Terms are made available in another language, the English version prevails.