Customer Service

Service

Our products are designed to be plug & play. Here you find the information you need to install or service your product. 

Purifiers

Installing your Aquablu One & Pro purifier


All the information you need to install and service your Aquablu One or Pro can be found in the manual. 

• To download the Aquablu One manual, please click here
• To download the Aquablu Pro manual, please click here

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Filter replacement


All the information in regards to servicing your purifier can be found in the manual. To make it easier, we have created two cheatsheets.

• To download the mineral replacement help, please click here
• To download the duo filter replacement help, please click here

Softeners

Installing the Soft Shield Elite


All the information you need to install and service your Soft Shield can be found in the manual. 

• To download the Soft Shield Elite manual, please click here
• To download the Soft Shield 60 manual, please click here
• To download the Soft Shield Mini manual, please click here

Although the products within the Soft Shield line vary in components and size, they are all based on the same installation principle.

• Please find our installation video for the Soft Shield Elite here

About
About
Filter replacement


Changing the filters for the Soft Shield Elite and Mini are done in a similar matter.

• Please find the filter replacement video of the Soft Shield Elite here

If you are replacing your filter media in the Soft Shield 60, please contact your Aquablu dealer or service partner.